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At Crystal Sisters Emporium, LLC we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and make a purchase.
Information We Collect
• Personal Information: When you place an order, we collect your name, email address, shipping address, and payment information.
• Browsing Information: We collect information about how you use our website, including your IP address, browser type, and pages visited.
How We Use Your Information
• Order Processing: To process and fulfill your orders, including sending you confirmation emails and shipping updates.
• Customer Support: To respond to your inquiries and provide customer service.
• Marketing: To send you promotional emails if you have opted in to receive them. You can unsubscribe at any time.
Sharing Your Information
We do not sell your personal information. We may share your information with third-party service providers who help us operate our website, process payments, and ship orders. These providers are obligated to protect your information and use it only for the services they provide to us.
Cookies
We use cookies to enhance your browsing experience, analyze website traffic, and personalize content. You can disable cookies through your browser settings, but this may affect your ability to use certain features of our website.
Data Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.
Your Rights
You have the right to access, update, or delete your personal information. To exercise these rights, please contact us at crystalsistersemporium@gmail.com.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Crystal Sisters Emporium, LLC
crystalsistersemporium@gmail.com
At Crystal Sisters Emporium LLC, we strive to provide you with the best products and services. Please read our return and refund policy carefully.
No Refunds
All sales are final. No refunds, returns or exchanges. We do not offer refunds on any purchases. All sales are final. Please ensure that you carefully review your order before making a purchase.
Order Tracking
Customers are responsible for tracking their own orders. We provide tracking information for all orders once they have been shipped. Please use the tracking information provided to monitor the status and delivery of your package. Crystal Sisters Emporium, LLC is not responsible for any lost packages or theft. Once your order has been shipped, we have no control over delivery times.
Damaged Items
If you receive an item that is damaged upon delivery, please contact us right away within 1 day of receiving your order. To request a replacement for a damaged item, follow these steps:
1. Contact Us: Email us at crystalsistersemporium@gmail.com with your order number and a description of the damage.
2. Provide Proof: Include clear photos of the damaged item and the packaging.
3. Return the Item: If requested, return the damaged item to us. We will provide instructions on how to return the item.
Once we receive the damaged item and verify the damage, we will either issue a replacement item, or give you store credit based on your preference and item availability.
Contact Us
If you have any questions or need further assistance, please contact us at:
Crystal Sisters Emporium LLC
crystalsistersemporium@gmail.com
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